Supervise/Manage a department and provide input toward hiring/firing/performance decisions. Performs other job-related duties as assigned.Demonstrates ability to maintain accurate parts inventory.Promotes positive guest relations through prompt, courteous, and efficient service.Keeps an accurate count of machines on the floor as well as maintaining an accurate EGM.Develops shift schedules and schedules employees ensuring that all shifts are properly staffed at all times.Actively participates in, the initiation of personnel actions including but not limited to terminations, performance reviews, promotions, transfers, and disciplinary action.Adheres to all regulatory, departmental, and company policies.Supervises machine moves and modifications.Oversees the repair, modification, and preventative maintenance of gaming machines.Trains E-Games Technicians, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities.Exhibits sound decision-making with an emphasis on motivating the team and maintaining high morale.Supervise all E-Games Technicians by assigning responsibilities and duties while assisting when needed.
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